on US orders over $100
on all US orders over $100
It's been a difficult year for all of us, but Mountainside Medical Equipment is still active so that we can meet your medical supply needs. We'd like to reiterate that as a medical supplier we are an essential business, and you can still order from us. For more information about how you can do that, read on below!
We are still accepting online orders for anything we have in stock. However, many things are back-ordered and difficult to replenish. If we have what you're looking for on our site, do not hesitate to order.
We're also receiving a large volume of orders right now, which has impacted our shipping times. When ordering from us, you may have a shipping delay of 4 to 5 days longer than normal. We're sorry for the inconvenience this may cause, and are working hard to fulfill your orders as soon as possible.
If you've browsed our website recently, you've probably noticed that a lot of items we typically have in aren't currently in stock, and aren't listed on the website at all. We don't want to alarm you; these items are not gone for good. Right now there are shortages of medical goods everywhere, and for efficiency reasons we aren't listing anything that we may not be able to get in a reasonable timeframe. We don't want to inconvenience our customers by having to delay orders or process refunds, and we apologize that for the time being you may not be able to purchase all the items you typically receive from us.
For our local customers who may be used to visiting our storefront, we will try our best to fulfill your needs, but at this time we regret to say that we are not accepting walk-in customers. If you're a local customer, please call us at (315) 768-3030 to place an order over the phone. We will be happy to bring your order out to your car in the parking lot.
We believe that being a medical business is about more than just selling products. We also want to keep our customers up to date with information about COVID-19 and how you can stay healthy during this difficult time. So check in at our blog regularly for articles with accurate information on how you can protect yourself during the pandemic! To start, try the ones below: